The QA Senior Manager will support the development, implementation, and maintenance of the company’s Quality Management System (QMS) to ensure compliance with applicable GxP regulations and company procedures. This individual will play a hands-on role in supporting clinical, CMC, and vendor quality activities within a fast-paced biotech environment.
The ideal candidate is detail-oriented, highly organized, collaborative, and comfortable working in a biotech company where flexibility and initiative are critical.
Key Responsibilities
Quality Systems Support
- Support maintenance and continuous improvement of the Quality Management System (QMS)
- Manage and track quality records (e.g.deviations, CAPAs, change controls, complaints, training records, and SOP lifecycle documentation)
- Assist with document control activities (e.g. formatting, routing, issuance, archival, and periodic review of SOPs and quality documents)
- Support implementation and administration of electronic quality systems (eQMS)
- Review and approve essential study documents, (e.g. protocols, informed consent forms, clinical study reports)
- Contribute to the development of procuderal documents (e.g. SOPs and Work Instructions)
GxP Compliance
- Support compliance with applicable GxP regulations and guidelines
- Develop a risk-based GCP quality program including drafting and managing risk registers for clinical trials
- Own and lead inspection-readiness strategy across the clinical development portfolio including planning and facilitating mock inspections.
- Represent the company in regulatory inspections audits
- Lead or Manage external vendor audit program ensuring compliance with GxPs, applicable regulations and SOPs
- Develop and ensure execution of risk based audit plans, oversee audits of clinical activities and provide follow up and timely responses to audit reports.
- Track audit observations and CAPA commitments to closure
- Stay abreast of industry trends, emerging regulations, regulation changes, best practices related to quality assurance and GCP
Vendor and Clinical Quality Support
- Assist with qualification and ongoing oversight of CMOs, CROs, laboratories, and other GxP vendors
- Serve as primary quality contact for identified vendors and investigator sites supporting clinical programs as well as othe GCP quality events/issues (e.g. CAPAS, potential serious breach assessments)
- Lead or Manage QMS assessments for service providers and collaborate closely with oversight team in Clinical Development to ensure service provider qualification process is robust and timely
- Support vendor quality documentation review, including quality agreements and audit reports
- Support clinical quality oversight activities for early to late-stage clinical studies
Training and Documentation
- Coordinate employee GxP training assignments and records
- Maintain training matrices and ensure timely completion of required training
- Develop and implement GCP training programs for internal staff and external partners and vendors involved in clinical trials
- Assist in development of quality metrics and management reporting
Cross-Functional Collaboration
- Work closely with Clinical Operations, Regulatory Affairs, Supply Chain, and Technical Operations teams
- Support quality input into development-stage operational activities and process improvements
- Contribute to fostering a strong quality culture across the organization
